Makro Shocking service

Ordered on line in Nov 2019 (last year) after no delivery within 8 weeks we cancelled the order .Ref number received.A week ago they finally refunded ....9 mths later! And thats only after numerous promises.Today Makro have DEDUCTED the same amount they refunded off my account .! ******* and very shoddy service .I simply will never buy anything from Makro ever again .I wonder how long it will take to get the deduction reversed.....SHOCKING .