makro shocking returns service

<p>Ordered an item on line and when i received it, it was damaged. Have reported to them on Monday and I am still waiting for them on how to return the item for a credit. No response or my emails or queries.</p> <p>I do not have a store in the town that I am resident in or else I would have just returned it.</p> <p>Absolutely shocking lack of communication from them</p>