MS
Maureen S

1 reviews | Active since Dec 2018

07 Dec 2018, 12:17

MAKRO SHOCKING ONLINE DELIVERY SERVICE!

Hi,

I have placed two orders with Makro Online. They advertised that because of Black Friday delivery would be 7 - 10 days. The orders were placed on 23rd November 2018 (15 days ago). I have made phone calls, emails etc stressing why my orders are urgent and still no delivery. No time of delivery, nothing! This is shocking service as I do loads of online shopping and have never experienced such bad service. If they are busy because of Black Friday sort out more delivery vehicles. All the other online stores have delivered from Black Friday a week ago or most within 4 days. I will never order online from MAKRO again.

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Replies (3)
MS
Maureen S's update08 Dec 2018, 12:30
Reviewer Update
Makro...I have still not received my orders or been given a date or time when my orders will be delivered! This is unacceptable!
Makro
Makro's reply10 Dec 2018, 10:45
Official
Thank you for your posts. Kindly be advised that your complaint has been escalated to the relevant team.
 
Regards
Zanele Zwane 
MS
Maureen S's update10 Dec 2018, 10:52
Reviewer Update
10th December 2018 and still no delivery!!!