MD
Mohamed D

1 reviews | Active since Sept 2026

15 Sept 2026, 09:15

Makro Shady on Returns

Purchased a TV. Does not perform as advertised. Filed a return. 3 weeks in and nothing has happened. Continuously say it is being "escalated" but it nothing happens. Return initiated 12 hours after receiving item. It is now day 20.

0
Replies (1)
Makro
Makro's reply15 Sept 2026, 11:41
Official
Good day Mohamed,

We apologize for the delay in processing your return request.

The store has arranged for the product to be collected by the courier.

We will continue to follow up on your return request and provide you with feedback once we receive an update.

We sincerely apologize for the inconvenience caused.
Kind regards,
Makro social media. 

Best regards,