Makro service wonderboom Junction

We have a stockvel with Makro and today we went to get our vouchers and what a tedious process. We are still sitting in line and it's been over 3 hours. The sales manager Nelisa is so non chalant and have us attitude as if we owed them something, like she's doing us a favor. I'm beyond annoyed with Makro Wonderboom at this moment and don't see our stockvel coming back to Makro.