Makro service SUCKS

I have bought something online at Makro, and only has delivery option, no collection as it it “available online” only. After payment and order confirmation, delivery was promised to 7 days later. 7 days later no delivery, on the 9th day I contact them and and their replies take long, eventually they tell me the order has been cancelled due to no stock, and refund processed. I go back online and the same item reads “5 left” when i click on add to cart, there was “3 left” then after my purchase “2 left”. Behold, its not been 9 days, delivery was supposed to be 2 days ago, now they are saying the item has bot been assigned to a courier yet, and i have to contact them to find out whats happening. Called them and they said they will escalate, now they are asking for proof of payment. Makro service has gone to the dogs. They should stick to walk in with their long queues or online no purchase for collection, trying to compete with Takealot is not working and frustrating. I should’ve just bought on Takealot and saved myself this frustration.