1 reviews | Active since Aug 2015
Makro Service SUCKS!!!!
TWO months from purchasing a fridge from you: <br> 1. It arrives broken<br> 2. I have to wait 6 weeks for the fridge to arrive again<br> 3. You promise it will arrive and it doesn't on the day<br> 4. It arrives the next day after TWELVE calls to your office<br> 5. After kicking up a fuss telephonically, you deliver to SUNNINGDALE and NOT SUNNYDALE as per my physical address<br> 6. I receive a call to say it has been delivered - which it has - with dents and sticky foam substance stuck in the middle<br> I paid my good, hard earned money on this ITEM and you &^%&*% me over... wasting my calls, my food (cause I have no fridge now), my money and more importantly, my TIME<br> Online deliveries is supposed to be EASY and CONVENIENT<br> ***** you and your inefficiencies. You need a lesson in customer service 1-0-1<br> I'm livid and disgruntled - I will NEVER purchase from your store ever again!<br>
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Mbali Makhanya
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Mbali Makhanya
