JB
Justine B

1 reviews | Active since Jan 2020

24 Jan 2020, 09:58

MAKRO service is SHOCKING!

Makros Service is absolutely shocking! Í have spoken to 7 different staff at Makro to come and sort out a desk i ordered online and not 1 person has bothered to get back to me, They were supposed to assemble it before they delivered, needless to say they never did, and now the parts are wrong. I would not recommend buying from Makro online.

0
Replies (1)
Makro
Makro's reply29 Jan 2020, 16:22
Official
Good day Justine,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

Please note that we are currently liaising with senior management from our store regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours. 

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order.

Have a wonderful day.

Kind regards,
Makro Hellopeter Team