Makro Service is disgusting!

I am very disgusted at the service received by Makro in Montague Gardens. My mother is a pensioner and sadly she bought a kettle from them and 9 months into it, the kettle decides not to work anymore. This is the third kettle she buys from them. They all act up.

So you ask yourself, why is this woman still buying kettles from Makro Montague Gardens. Firstly, that is irrelevant with regards to customer service, and secondly, there is still a guarantee and a warranty on the item if I'm not mistaken.

The girl with the disgusting attitude that helped my mother was not very pleasant at all. Don't give a client filthy attitude and lip if they haven't given you a reason to. Besides, is that Makro's way of making customers not want to return faulty items?

What makes things worse is that my mother was told that she will only get her kettle back in 6 weeks because they need to repair it. 6 weeks? So what must they buy tea at a cafe or are they expected to boil water on the stove? I personally won't buy a single item from Marko.

Their service is no different to the service delivery we're currently getting from our government. Everything in this country is going to the ground and Makro's employees are acting no different to the ******** and disrespectful politicians running our country.