Makro service delivery
Bought a dishwasher for my mother on mother's day. A few months later we have a problem , we call them in which within 3 days sorted out the problem. A month later had the same problem after numerous phone calls and begging them to please send someone over to fix the problem they came over and fix the problem, the next day we had the same problem it is now over a month and still no one came over to fix the problem. The dishwasher is not even a year old.
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Makro's replyOfficial
21 Jan 2020, 15:08Good day Nivern,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with the relevant service call team to assist and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with the relevant service call team to assist and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply21 Jan 2020, 15:08
Official
Good day Nivern,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with the relevant service call team to assist and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with the relevant service call team to assist and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team