1 reviews | Active since May 2026
Makro sells electric appliances that don't work.
I purchased a blender online, the same day it was delivered I tested it but it was not working at all, no sound no nothing. The same day I immediately logged a return and refund. The product was collected a 4 days later, but I haven't received my refund. I have seen the status online that says my refund was canceled. When I call the online customer care they say the don't know what the problem is, and referred me to call Makro Silverlakes, the number just rings without being answered. I regret buying my blender from them because clearly they gave me a faulty blender deliberately because why would they play hide and seek when it's time to refund me my money.... Makro to say I'm disappointed is actually an understatement.
I'm still waiting for my refund so that I can buy myself another blender elsewhere.
I'm still waiting for my refund so that I can buy myself another blender elsewhere.
It's been 6 days since I escalated my complaint on this platform and I keep of getting the same response that you have escalated the complaint to the store, but I still haven't received my refund.
Do you not care about your customers and do you promote your stores to sell faulty appliances to innocent customers?
It's been 6 days since I escalated my complaint on this platform and I keep of getting the same response that you have escalated the complaint to the store, but I still haven't received my refund.
Do you not care about your customers and do you promote your stores to sell faulty appliances to innocent customers?
It's now been more than a week since I escalated my complaint on this platform and I keep of getting the same response that you have escalated the complaint to the store, but I still haven't received my refund.
I was ********** by Makro Silverlakes, and if they don't want to refund me my money the least they can do is to deliver a new blender to me.
Do you not care about your customers and do you promote your stores to sell faulty appliances to innocent customers?
I'm very disappointed about your services.
It's now been more than a week since I escalated my complaint on this platform and I keep of getting the same response that you have escalated the complaint to the store, but I still haven't received my refund.
I was ********** by Makro Silverlakes, and if they don't want to refund me my money the least they can do is to deliver a new blender to me.
Do you not care about your customers and do you promote your stores to sell faulty appliances to innocent customers?
I'm very disappointed about your services.