Makro Self Service

Item: Makro
Rating: 1
Author: Inge P

Makro Self Service is pathetic, I am unable to log in for more than a month, decided to call the number that is provided, spoke to one consultant who tried to reset my login details but while doing it the call got cut, i dialed again and the next consultant i spoke to advised my that the website is not working, now really. What is the purpose of having a Self Service channel which your customers cannot access.

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Replies (1)

Makro's replyOfficial

12 Jul 2021, 14:32

Good day Igne,

Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please provide us with the Makro card number that is linked to your Online Profile.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Have a wonderful day.

Kind regards,
Makro Hellopeter Team

Best regards,

Makro's reply12 Jul 2021, 14:32

Official

Best regards,