KS
Keagan S
1 reviews | Active since Dec 2019
23 Sept 2020, 11:26
MAKRO **** !!!! WHAT A WASTE OF TIME
Saw a special online, showed stock at the Makro closest to me. I Phoned the call center just to double check and they told me the Alberton branch as 24 in stock. Get there 2 hours later running around like a headless chicken looking for the thing. The guy in the camping section(he wasvery helpful) says they’ve never had this mega master one for R100, they only have Alva for R180. The lady at the help desk says they don’t have it... Anyway I decided to order it online and collect in store, but it was cancelled after 3 days and money refunded ??? This is a **** to get you to go to the store then you’ll land up buying the more expensive one!!! What a waste of time.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
23 Sept 2020, 12:15Good day Keagan,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply23 Sept 2020, 12:15
Official
Good day Keagan,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
KS
Keagan S's updateReviewer Update
07 Oct 2020, 11:4624-48 hours ? It’s been 2 weeks, still nothing
KS
Keagan S's update07 Oct 2020, 11:46
Reviewer Update
24-48 hours ? It’s been 2 weeks, still nothing