KC
Kris C

1 reviews | Active since Nov 2019

12 Dec 2023, 16:40

MAKRO - SAVING PEOPLE TIME AND MONEY....... ABSOLUTELY NOT

Having voiced my total dissatisfaction with the sevice I received from Makro online on 6 December 2023, and getting a computer generated response from Makro's 'Hello Peter' Team - here I am again along with many other unhappy customers it would appear. It is impossible to speak to anyone who has any authprity to addres. The switchboard operator at Makro Head Office doesn't even know who the CEO is!!! The CEO's PA is too busy to answer any calls and the Customer Services Executive seems to have the same problem!!! Their website lists excutives who left the organisation ages ago!!!! I honestly do not know what to do next!!!! I have been waitng since the 23rd November 2023 for my order from Makro Woodmead. MR JONATHAN MOLAPO if you are still the CEO of Massmart DO SOMETHING ABOUT THE SERVICE IN YOUR ORGANISATION.

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Replies (1)
KC
Kris C's update12 Dec 2023, 16:57
Reviewer Update
Once again - a computer generated response with absolutely no follow through
NO!!!!! I DO NOT FIND THE ABOVE IN ORDER!!!!!!