Makro SA

Makro SA

Your online shopping service is shocking. You take payment but don't deliver. Is this acceptable by your standards? Is this acceptable in terms of the Consumer Protection Act...NO it is not.

I placed my order on the 28th November 2019, paid for in full. You estimate delivery time is 7-10 working days.

It has now been three whole weeks, with little to no feedback from your online support team or your courier partners. I have made several telephone calls and emails, at my own cost. I demand to be reimbursed for my time and money spent due to the incompetence of Makro SA. What do you charge a delivery fee for if you are unable to deliver???

Dawn Wing which is your courier partner says they only received half of my order and can’t delivery half an order. Again I ask, Where is my order?!!!!!

I am extremely frustrated due to Makro SA’s lack of service delivery. I am not the only customer complaining, it’s almost everyone who orders online from you. Just have a look at all the comments everywhere regarding Makro SA.

Wake up Makro SA!!!!