Makro's bad customer service

Haai Peter<br> <br> I purchased a Camp master airbed at Makro in Sliver Lakes in Pretoria last year on the 23 November 2014. My airbed has a one year warranty and now it has burst and Makro has refused to replace it. I have called them a number of times today and I was put on hold all the times that I called they would always say they are transferring me to someone who can help but I would be on hold and have no help and drop and call again and this happened a number of times today. I am very unhappy with this bad service and at the end of the day I got no assistance, I just had people transferring me or putting me on hold the whole time and the one said no they cant replace it but I told them but it has a one year warranty, he put me on hold again and never got back to me.