AK
Ashton-Lee Kelderman
1 reviews | Active since May 2021
14 Jan 2024, 13:33
Makro ****s
I'm still awaiting my refund from December for faulty goods Makro provided. Keeps on being escalated with no resolution. They even came to fetch the item but doesn't want to give my money back. Different advisers saying different excuses. You take people's hard earned cash and keep them on hold forever. Worst company ever. Advised not to order from them. I will be contacting my lawyers and the ombudsman
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Replies (2)0
Replies (2)
Makro's replyOfficial
14 Jan 2024, 13:41Good day Ashton, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply14 Jan 2024, 13:41
Official
Good day Ashton, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
AK
Ashton-Lee Kelderman's updateReviewer Update
14 Jan 2024, 13:50Not interested.
You will be hearing from my lawyers. I will make sure to sue Makro for their lies and theft.
You will be hearing from my lawyers. I will make sure to sue Makro for their lies and theft.
AK
Ashton-Lee Kelderman's update14 Jan 2024, 13:50
Reviewer Update
Not interested.
You will be hearing from my lawyers. I will make sure to sue Makro for their lies and theft.
You will be hearing from my lawyers. I will make sure to sue Makro for their lies and theft.