VR
Veronika R
1 reviews | Active since Aug 2021
14 Sept 2022, 11:29
Makro robs you of your hard earned money
despite promises from makro, to make my issue a priority after first review on hellopeter against makro... they have done no such thing. Still no word as to where my order is or where my money is for the order paid. They are *****s. They stole from me and clearly has money flow problems... thats is why they cant pay me back or deliver what i paid for. Check out their facebook complaints on their posts at comments. . I am not the only one they have ****** from.
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Replies (1)VR
Veronika R's updateReviewer Update
15 Sept 2022, 10:00Not sure why they reply private... as this is the same lies they told me almost a week ago. Nothing has happened yet. Nothing has been done!! Makro's reply:
15 Sep 2022, 09:37
Good day Veronika,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
15 Sep 2022, 09:37
Good day Veronika,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
VR
Veronika R's update15 Sept 2022, 10:00
Reviewer Update
Not sure why they reply private... as this is the same lies they told me almost a week ago. Nothing has happened yet. Nothing has been done!! Makro's reply:
15 Sep 2022, 09:37
Good day Veronika,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
15 Sep 2022, 09:37
Good day Veronika,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team