AF
Anna F
1 reviews | Active since Jul 2016
21 Nov 2019, 09:47
Makro Riversands going the extra mile to assist.
Having recently purchased an Electrolux Insect ****er, in an apparently sealed box, I discovered that it was faulty when I got home. I immediately phoned the store to report it stating that I lived far from there. To cut a long story short, store manager Selvin arranged that a tested replacement one will be delivered to me today. Thank you to Makro Riversands for going the extra mile.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
21 Nov 2019, 09:50Good day Anna,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro HelloPeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro HelloPeter Team
Makro's reply21 Nov 2019, 09:50
Official
Good day Anna,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro HelloPeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro HelloPeter Team
AF
Anna F's updateReviewer Update
21 Nov 2019, 10:00I always believe that compliments should be given, but that I also have the right to complain. So good that my telephonic complaint wasn't ignored & that the store made every effort to fix the problem.
AF
Anna F's update21 Nov 2019, 10:00
Reviewer Update
I always believe that compliments should be given, but that I also have the right to complain. So good that my telephonic complaint wasn't ignored & that the store made every effort to fix the problem.