GF
Graham F
1 reviews | Active since Jul 2014
03 May 2019, 11:08
Makro Riversands and Woodmead service excellence
Meshack in the computer section of the Riversands branch was superb. I was chasing a laptop special and had problems with my debit card. Meshack was there all the way and held the laptop for me for 2 days while I sorted out my banking issues. He was responsive and very helpful. Makro Woodmead staff in the computer section were also very responsive and helpful as they were out of stock and found that Riversands had one item left. All in all a very satisfactory experience. Someone is doing something right in training and motivating personnel, either that or Makro is selecting superb people who already have superb customer s****s.
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Replies (1)Makro's replyOfficial
03 May 2019, 12:32Good Day Graham,
Thank you for your review and taking the time to compliment our instore colleague, Meshack.
We are happy to read about such good customer experience and we will definitely forward this to him and our Riversands together with our Woodmead team.
Again we really appreciate the time you took on this review and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review and taking the time to compliment our instore colleague, Meshack.
We are happy to read about such good customer experience and we will definitely forward this to him and our Riversands together with our Woodmead team.
Again we really appreciate the time you took on this review and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Makro's reply03 May 2019, 12:32
Official
Good Day Graham,
Thank you for your review and taking the time to compliment our instore colleague, Meshack.
We are happy to read about such good customer experience and we will definitely forward this to him and our Riversands together with our Woodmead team.
Again we really appreciate the time you took on this review and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review and taking the time to compliment our instore colleague, Meshack.
We are happy to read about such good customer experience and we will definitely forward this to him and our Riversands together with our Woodmead team.
Again we really appreciate the time you took on this review and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
