AC
Alan C
1 reviews | Active since Sept 2017
09 Dec 2019, 11:02
Makro Riversands
I sent in a review. Was told that Makro would respond in 24 to 48 hours which they still haven't done. I thought that was a long time to respond to start with. Seems clear that they don't care. STILL WAITING!!!!
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Replies (2)
Makro's replyOfficial
09 Dec 2019, 15:44Good day Alan,
Apologies for the delay in response.
Please be advised that we have sent you an email, on the address provided, requesting further information in this regard and as soon as you advise on what you need assistance with, we will contact the relevant store management to contact you.
Thank you.
Kind Regards,
Makro Hello Peter Team
Apologies for the delay in response.
Please be advised that we have sent you an email, on the address provided, requesting further information in this regard and as soon as you advise on what you need assistance with, we will contact the relevant store management to contact you.
Thank you.
Kind Regards,
Makro Hello Peter Team
Makro's reply09 Dec 2019, 15:44
Official
Good day Alan,
Apologies for the delay in response.
Please be advised that we have sent you an email, on the address provided, requesting further information in this regard and as soon as you advise on what you need assistance with, we will contact the relevant store management to contact you.
Thank you.
Kind Regards,
Makro Hello Peter Team
Apologies for the delay in response.
Please be advised that we have sent you an email, on the address provided, requesting further information in this regard and as soon as you advise on what you need assistance with, we will contact the relevant store management to contact you.
Thank you.
Kind Regards,
Makro Hello Peter Team
AC
Alan C's updateReviewer Update
10 Dec 2019, 13:00YOU STILL HAVEN'T CALLED ME!!! ANYWAY YOU DON'T NEED TO. FORTUNATELY TAKEALOT.COM ARE A LOT BETTER THAN YOU. THEIR PRICES ARE COMPETITIVE AND THEY COME TO YOU. A BETTER DEAL ALL AROUND. IF YOU ARE TOO USELESS TO FOLLOW UP THEN PLEASE ASK EPSON TO CALL ME. I HAVE AN L3050 4 IN 1 AND THAT IS HOPELESS. THE INK DRYS IN THE WELLS. AS FOR YOUR CALL CENTRE I'M SURE YOU KNOW WHERE TO SHOVE THAT. IT'S A FOSSIL. TO NOT BE CALLED IN OVER A WEEK IS BOTH PATHETIC AND TOTALLY UNACCEPTABLE.
YOU ARE A LONG WAY OUT AND DRIVING TO YOUR STORE IS INCONVENIENT. THEN IF THE PRODUCT IS FAULTY THE CUSTOMER HAS TO TRAVEL ALL THE WAY BACK WITH NO GUARANTEE THAT YOU WILL ACCEPT THE FAULTY GOODS. WITH TAKEALOT YOU SHOP ONLINE AND THE GOODS ARE DELIVERED TO YOU. RETURNS ARE COLLECTED AND REPLACED BY THEM. I HAVE NO IDEA WHY ANYONE WOULD WANT TO SHOP WITH YOU!!! CLEARLY YOU FEEL NOTHING ELSE I WOULD HAVE RECEIVED A CALL BY NOW. NOT EVEN SCATHING REVIEWS SEEM TO MOVE YOU.
JUST SO THAT YOU KNOW - IT'S NOT A PRIVILEGE TO BE CALLED BY YOU. IT SHOULD BE YOUR PRIVILEGE TO CALL ME IN ORDER TO IMPROVE YOUR SERVICE. LUCKY FOR ME I DO HAVE OTHER OPTIONS. UNLUCKY FOR YOU - YOU DON'T. WHEN I'M GONE THAT'S IT. IF I FEEL THAT WAY ABOUT YOUR LACK OF SERVICE THEN I AM SURE THERE ARE MANY OTHERS.
YOU ARE A LONG WAY OUT AND DRIVING TO YOUR STORE IS INCONVENIENT. THEN IF THE PRODUCT IS FAULTY THE CUSTOMER HAS TO TRAVEL ALL THE WAY BACK WITH NO GUARANTEE THAT YOU WILL ACCEPT THE FAULTY GOODS. WITH TAKEALOT YOU SHOP ONLINE AND THE GOODS ARE DELIVERED TO YOU. RETURNS ARE COLLECTED AND REPLACED BY THEM. I HAVE NO IDEA WHY ANYONE WOULD WANT TO SHOP WITH YOU!!! CLEARLY YOU FEEL NOTHING ELSE I WOULD HAVE RECEIVED A CALL BY NOW. NOT EVEN SCATHING REVIEWS SEEM TO MOVE YOU.
JUST SO THAT YOU KNOW - IT'S NOT A PRIVILEGE TO BE CALLED BY YOU. IT SHOULD BE YOUR PRIVILEGE TO CALL ME IN ORDER TO IMPROVE YOUR SERVICE. LUCKY FOR ME I DO HAVE OTHER OPTIONS. UNLUCKY FOR YOU - YOU DON'T. WHEN I'M GONE THAT'S IT. IF I FEEL THAT WAY ABOUT YOUR LACK OF SERVICE THEN I AM SURE THERE ARE MANY OTHERS.
AC
Alan C's update10 Dec 2019, 13:00
Reviewer Update
YOU STILL HAVEN'T CALLED ME!!! ANYWAY YOU DON'T NEED TO. FORTUNATELY TAKEALOT.COM ARE A LOT BETTER THAN YOU. THEIR PRICES ARE COMPETITIVE AND THEY COME TO YOU. A BETTER DEAL ALL AROUND. IF YOU ARE TOO USELESS TO FOLLOW UP THEN PLEASE ASK EPSON TO CALL ME. I HAVE AN L3050 4 IN 1 AND THAT IS HOPELESS. THE INK DRYS IN THE WELLS. AS FOR YOUR CALL CENTRE I'M SURE YOU KNOW WHERE TO SHOVE THAT. IT'S A FOSSIL. TO NOT BE CALLED IN OVER A WEEK IS BOTH PATHETIC AND TOTALLY UNACCEPTABLE.
YOU ARE A LONG WAY OUT AND DRIVING TO YOUR STORE IS INCONVENIENT. THEN IF THE PRODUCT IS FAULTY THE CUSTOMER HAS TO TRAVEL ALL THE WAY BACK WITH NO GUARANTEE THAT YOU WILL ACCEPT THE FAULTY GOODS. WITH TAKEALOT YOU SHOP ONLINE AND THE GOODS ARE DELIVERED TO YOU. RETURNS ARE COLLECTED AND REPLACED BY THEM. I HAVE NO IDEA WHY ANYONE WOULD WANT TO SHOP WITH YOU!!! CLEARLY YOU FEEL NOTHING ELSE I WOULD HAVE RECEIVED A CALL BY NOW. NOT EVEN SCATHING REVIEWS SEEM TO MOVE YOU.
JUST SO THAT YOU KNOW - IT'S NOT A PRIVILEGE TO BE CALLED BY YOU. IT SHOULD BE YOUR PRIVILEGE TO CALL ME IN ORDER TO IMPROVE YOUR SERVICE. LUCKY FOR ME I DO HAVE OTHER OPTIONS. UNLUCKY FOR YOU - YOU DON'T. WHEN I'M GONE THAT'S IT. IF I FEEL THAT WAY ABOUT YOUR LACK OF SERVICE THEN I AM SURE THERE ARE MANY OTHERS.
YOU ARE A LONG WAY OUT AND DRIVING TO YOUR STORE IS INCONVENIENT. THEN IF THE PRODUCT IS FAULTY THE CUSTOMER HAS TO TRAVEL ALL THE WAY BACK WITH NO GUARANTEE THAT YOU WILL ACCEPT THE FAULTY GOODS. WITH TAKEALOT YOU SHOP ONLINE AND THE GOODS ARE DELIVERED TO YOU. RETURNS ARE COLLECTED AND REPLACED BY THEM. I HAVE NO IDEA WHY ANYONE WOULD WANT TO SHOP WITH YOU!!! CLEARLY YOU FEEL NOTHING ELSE I WOULD HAVE RECEIVED A CALL BY NOW. NOT EVEN SCATHING REVIEWS SEEM TO MOVE YOU.
JUST SO THAT YOU KNOW - IT'S NOT A PRIVILEGE TO BE CALLED BY YOU. IT SHOULD BE YOUR PRIVILEGE TO CALL ME IN ORDER TO IMPROVE YOUR SERVICE. LUCKY FOR ME I DO HAVE OTHER OPTIONS. UNLUCKY FOR YOU - YOU DON'T. WHEN I'M GONE THAT'S IT. IF I FEEL THAT WAY ABOUT YOUR LACK OF SERVICE THEN I AM SURE THERE ARE MANY OTHERS.