CP
Cindy P

1 reviews | Active since Oct 2018

20 Oct 2018, 08:19

Makro *******

I ordered a canvas print and 2 sets of voile curtains online and on check out I wanted to choose the "collect from store" option as part of the delivery instruction, got a message that said these items can only be delivered, no option to collect at a store. I thought no problem, completed my address and waited to check out. . . . . what a *******, charging me R140 for delivery!! How can you charge me a delivery this exuberant when you don't give me the choice to collect at a store which will not cost me R140! If I could get that specific print from anywhere else I definitely would not have ordered it from you.

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Replies (1)
Makro
Makro's reply22 Oct 2018, 10:56
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Best regards,