Makro Returns unresonable

Bbought my Daughters bicyle on Mid June 2020 and by end of june a few things had gotten broken and handle bars loose. Took it back to makro and they said they have to take back to supplier. informed them i cant wait for their 6 weeks as my daughter needs a bicycle. few days later i bought new bicycle for my daughter and sent a mail to makro returns that they would need to refund me for the broken bicycle as 6 weeks is unreasonable for a 4 yeard old to wait.

Got a response that a reufnd is not possible due to return policy . i replaied its unreasonable and my issue should be escalated. no feedbakc was recived and 2 months later (4th September 2020) i get an sms to collect the bicycle.

This is inhuman behavior for me to be expected to wait 2 months for a 4 year old bicycle and my request for a refund ignoed while i bought a new bicycle already from makro.

I wont be collecting this from Makro and they can keep it as it will be the last business they will be getting from me as a customer.