Makro Return Policy.

Makro Nelspruit Absolutely disappointing , I bought a fan about 3 weeks ago for over R1000 .

I specifically asked the sales man to assemble the fan for me since I didn’t want anything to go wrong !which he did and I left with my fan.

Then all of a sudden fan malfunctions , doesn’t rotate anymore .

I returned the fan to the store only to be told about their 14 day policy return and how they will have to send the fan for assessment , I had to leave the fan overnight already... meanwhile I have to see how I get through the excruciating heat !

A whole 3 weeks? My money gone and now I’m stuck with no fan!!! This is insane. I’m literally paying for them selling me a faulty product.

I asked to speak to the manager but no one has since returned to me!