MAKRO RETURN

I have an ongoing issue regarding my order placed on April 22, 2025. The item was marked as out for delivery on April 25 but was immediately returned due to unforeseen circumstances. Since then, I have logged multiple queries—starting on April 25 and continuing daily—yet there has been no resolution or meaningful update.

The order status still incorrectly reflects as “out for delivery,” and every time I contact your call center, I am informed that the issue has been escalated and that I will receive a follow-up, which has yet to happen!!!! This lack of communication and resolution is extremely frustrating, especially given that I am now due for a second payment on an item that has yet to beproperly processed.

I expect immediate action on this matter, including a clear update on the status of my order !!!!. The service I have experienced thus far is highly disappointing and unacceptable for a company of your stature.