Makro repeatedly delivers to wrong bogus JHB address despite Makro email confirming delivery to correct CT address

Problem #1: this is the second time that I have specified an address correctly , had the order go through a couple of payment itterations and then had the wrong address or an erroneous address inserted for delivery. It appears that if there is a problem with the payment method (e.g. expired credit card, then when updated credit card details are specified, the ordered goods are shipped to the default address (instead of the SPECIFIED address). I run 6 houses and need to provision these for AIRBNB, so it is highly inconvenient when my order is delivered to the incorrect address (despite me initially specifying the correct address when placing the order)... The MAkro platform even specified that certain items were not available in CT, and then delivered to JHB - clearly an error in your platform that appears to be triggered whe i sepcify an alterante payment CC or Pmt method. By Comparison Amazon requests you to confirm the delivery adddress immediately prior to payment, which eliminates the wrong delivery address. Amazon also allows me to cancel the order until it has shipped which is a further safeguard against incorrect deliveries. The makro platform appears to default back to another address if the initial payment mathod doesnt work (eg expired CC). so my goods ordered for CT went to my JHB address or to some garbled address. This error has occurred multiple times.

Problem #2: Please listen to the Thanitha MAkro call reference *** . Thanita promised me that the order would be cancelled and I would receive a Makro credit voucher BY CLOSE OF BUSINESS - THAT SAME AFTERNOON - Yesterday afternoon and that I need on waste any further time on this matter: Instead the order was not cancelled, part delivered with delivery trucks running around JHB to non-existant addresses, with an SMS that Makro fianince department would consider refunding me IN 10 DAYS!!!!!!. So i do not have my money back (to try place a correct order to the correct CT address), and i am receiving incessant calls from uninformed delivery guys in JHB running around aimlessly to non-exintant erroneous addresses. this order has been a complete and utter cluster-**** and i wont be dealing with MAkro online purchasing ever again.