MAKRO REPAIRS DEPT FAILS TO ASSIST OR BOOK REPAIR DATE FOR TV STILL UNDER GAURANTEE

Reported Faulty Hisense TV (under gaurantee) to MAKRO for repairs on THREE different occations and STILL ZERO response even though MAKRO provided me with Reference number and Job number, as well as promises that the Repairs Department will contact me to set up repair date and time, WITH ZERO RESULTS!!! I even called Complaints Division Head Office and was promised Immediate response. Nothing happened and now the person concerned does not even answer his phone. DATES CALLED: 13 Jan 2020 told appointment for repairs will be received within 3 days. ZERO!! 17 Jan 2020 told appointment for repairs will be received within 3 days. AGAIN ZERO!! 23 Jan 2020 told Repairs Div will call me immediately. STILL NOTHING.