RR
Reitz R
1 reviews | Active since Aug 2016
19 Dec 2019, 10:55
Makro repairs
Bought a Kenwood fan in January. Unfortunatly just stopped working in November. Took it back to get a refund under warranty but Makro insistes they will repair it. Still waiting for the repairs and didnt get a replaicement unit.
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Replies (3)
Makro's replyOfficial
19 Dec 2019, 15:52Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will address and have it dealt with internally with relevant departmental managers, Please kindly note that as soon as we have received feedback it will be relayed back to you within a period of 24 to 48 hours.
Once again we apologise the inconveniences caused herein
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will address and have it dealt with internally with relevant departmental managers, Please kindly note that as soon as we have received feedback it will be relayed back to you within a period of 24 to 48 hours.
Once again we apologise the inconveniences caused herein
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply19 Dec 2019, 15:52
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will address and have it dealt with internally with relevant departmental managers, Please kindly note that as soon as we have received feedback it will be relayed back to you within a period of 24 to 48 hours.
Once again we apologise the inconveniences caused herein
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will address and have it dealt with internally with relevant departmental managers, Please kindly note that as soon as we have received feedback it will be relayed back to you within a period of 24 to 48 hours.
Once again we apologise the inconveniences caused herein
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Best regards,
RR
Reitz R's updateReviewer Update
20 Dec 2019, 19:04Still have not received any feedback. You are just proving that you don't care about the issue.
RR
Reitz R's update20 Dec 2019, 19:04
Reviewer Update
Still have not received any feedback. You are just proving that you don't care about the issue.
RR
Reitz R's updateReviewer Update
03 Jan 2020, 10:42Still no responce
RR
Reitz R's update03 Jan 2020, 10:42
Reviewer Update
Still no responce