VR
Viraan R
1 reviews | Active since Feb 2010
27 Feb 2019, 16:04
Makro refusing to return my money
Makro's customer call center and HelloPeter support representative have been unsuccessful in tracing my cancelled order or returning my money. It's more than R5k and I'm not going to forget it. Management needs to step in and resolve this now.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
27 Feb 2019, 16:34Good Day Viraan
Thank you for taking the time to write to us about your experience .
I would like to firstly apologize for the service received. I can assure you that this isn't the way we want you to be treated.
I would like to have a look into this for you and also provide feedback.
We will revert to shortly
Kind Regards
Tebogo Koitsioe
Thank you for taking the time to write to us about your experience .
I would like to firstly apologize for the service received. I can assure you that this isn't the way we want you to be treated.
I would like to have a look into this for you and also provide feedback.
We will revert to shortly
Kind Regards
Tebogo Koitsioe
Makro's reply27 Feb 2019, 16:34
Official
Good Day Viraan
Thank you for taking the time to write to us about your experience .
I would like to firstly apologize for the service received. I can assure you that this isn't the way we want you to be treated.
I would like to have a look into this for you and also provide feedback.
We will revert to shortly
Kind Regards
Tebogo Koitsioe
Thank you for taking the time to write to us about your experience .
I would like to firstly apologize for the service received. I can assure you that this isn't the way we want you to be treated.
I would like to have a look into this for you and also provide feedback.
We will revert to shortly
Kind Regards
Tebogo Koitsioe
VR
Viraan R's updateReviewer Update
03 Mar 2019, 22:15Really! Absolutely nothing is being done about this!
Makro's customer's non-service is absolutely disgusting!
I really do not want to have to pick up legal costs so I hope Makro gets their lack-of-service-delivery problem resolved very soon!
VR
Viraan R's update03 Mar 2019, 22:15
Reviewer Update
Really! Absolutely nothing is being done about this!
Makro's customer's non-service is absolutely disgusting!
I really do not want to have to pick up legal costs so I hope Makro gets their lack-of-service-delivery problem resolved very soon!