TB
Tommy B
1 reviews | Active since Jan 2017
17 Jan 2020, 09:02
MAKRO REFUSES TO REFUND ME
So, I have placed a order with Makro on Black Friday, When I left SA on the 20th The order wasn't on my Position, and that made me to cancel my order, Makro Told me 7 to 10 working days for refund, When I call them they today, They Told me that my refund can only take place when the Courier company they used to delivery my Black Friday stuff have returned the product in there position, So if that Company takes 3 weeks I will be waiting 3 weeks... Makro Services is **** they need to get a reward for **** services of the year.
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Makro's replyOfficial
20 Jan 2020, 09:35Good day Tommy,
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with your full order number please. Kindly be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you further.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with your full order number please. Kindly be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you further.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Makro's reply20 Jan 2020, 09:35
Official
Good day Tommy,
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with your full order number please. Kindly be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you further.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with your full order number please. Kindly be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you further.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team