JH
Jo H
1 reviews | Active since Feb 2023
21 Aug 2025, 07:02
Makro refuses return
Makro online **** about specs, refuses return because I opened the item. How else must I test it?
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
21 Aug 2025, 12:04Hi Jo,
Thank you for reaching out to us.
We apologize that your return has been rejected.
Once you have opened and used the product, you are unable to return it.
We apologize as we are unable to assist you further as the item has been rejected and the returns team has notified you already.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize that your return has been rejected.
Once you have opened and used the product, you are unable to return it.
We apologize as we are unable to assist you further as the item has been rejected and the returns team has notified you already.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply21 Aug 2025, 12:04
Official
Hi Jo,
Thank you for reaching out to us.
We apologize that your return has been rejected.
Once you have opened and used the product, you are unable to return it.
We apologize as we are unable to assist you further as the item has been rejected and the returns team has notified you already.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize that your return has been rejected.
Once you have opened and used the product, you are unable to return it.
We apologize as we are unable to assist you further as the item has been rejected and the returns team has notified you already.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
JH
Jo H's updateReviewer Update
21 Aug 2025, 13:14Your ad was incorrect. False advertising. How are we supposed to check if a product works without opening it?
JH
Jo H's update21 Aug 2025, 13:14
Reviewer Update
Your ad was incorrect. False advertising. How are we supposed to check if a product works without opening it?
Makro's replyOfficial
21 Aug 2025, 13:42Hi Jo,
Once the product is opened it is defined as not new anymore and therefore you are unable to return the product.
We apologize that we are unable to assist further.
Regards,
Makro Social Media Team.
Once the product is opened it is defined as not new anymore and therefore you are unable to return the product.
We apologize that we are unable to assist further.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply21 Aug 2025, 13:42
Official
Hi Jo,
Once the product is opened it is defined as not new anymore and therefore you are unable to return the product.
We apologize that we are unable to assist further.
Regards,
Makro Social Media Team.
Once the product is opened it is defined as not new anymore and therefore you are unable to return the product.
We apologize that we are unable to assist further.
Regards,
Makro Social Media Team.
Best regards,
JH
Jo H's updateReviewer Update
21 Aug 2025, 13:53False advetising. Already reported to the Advertising Regulatory Board... You gave incorrect spesifications on your adveti*****t of which I have a screenshot...
JH
Jo H's update21 Aug 2025, 13:53
Reviewer Update
False advetising. Already reported to the Advertising Regulatory Board... You gave incorrect spesifications on your adveti*****t of which I have a screenshot...
Makro's replyOfficial
22 Aug 2025, 11:01Hi Jo,
Thank you for keeping in touch with us.
We are unable to assist further as the returns team has rejected your return request.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We are unable to assist further as the returns team has rejected your return request.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply22 Aug 2025, 11:01
Official
Hi Jo,
Thank you for keeping in touch with us.
We are unable to assist further as the returns team has rejected your return request.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We are unable to assist further as the returns team has rejected your return request.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,