LA
Louis A
1 reviews | Active since Aug 2018
14 Apr 2021, 19:42
Makro refuse exchange of goods.
I bought an Camp Master Gazebo at Makro Polokwane which was obviously default after it collapsed and am totally ruined. I took the Gazebo back with all the evidence the very Monday after the incident and they plainly refused to look or listen to the evidence.
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Replies (1)
Makro's replyOfficial
15 Apr 2021, 09:27Good day Louis,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address the matter alongside the relevant departmental personnel at the store, we assure you that we will relay with urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address the matter alongside the relevant departmental personnel at the store, we assure you that we will relay with urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply15 Apr 2021, 09:27
Official
Good day Louis,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address the matter alongside the relevant departmental personnel at the store, we assure you that we will relay with urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address the matter alongside the relevant departmental personnel at the store, we assure you that we will relay with urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team