TD
Thembisa D

1 reviews | Active since Mar 2025

27 Mar 2025, 19:55

Makro refunds

I know Makro SA will not respond to this as they have not been responding for weeks. I cancelled order number MAK *** two weeks ago but until now I have not received any communication with regards to the cancellation and have not been refunded. The consultants also do not know how to assist me or what to say. People should please consider these reviews before buying online. I made an error but not checking the reviews. I just trusted Makro because it is a big brand but right now but they are showing me flames

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Replies (3)
TD
Thembisa D's update03 Apr 2025, 17:49
Reviewer Update
I do not consider this to be feedback. I don't want an apology from Makro I just want my money. When is my refund going to be paid? You cannot play with my money like this. You owe me a whole R3700
TD
Thembisa D's update08 Apr 2025, 16:31
Reviewer Update
This reply is misleading.... The status on the app has not changed. If the cancellation was indeed process same would reflect on the app. Why would it take 7-14 working days for money to process when advertise 3 working days for the public on your app? Stop with the lies and just pay what is due to me.... Pay back my money!
TD
Thembisa D's update09 Apr 2025, 17:13
Reviewer Update
Still misleading.... If you cancelled the order or processed anything, it would reflect on the app. I will continue doing what I do because you have no shame. Struggling like this over R3700!