SM
Shane M
1 reviews | Active since Apr 2019
28 Aug 2019, 06:34
MAKRO REFUND WILL NEVER HAPPEN
It is now day three without my refund after returning goods to Makro. I was promised a refund within 48 hours.
I have now read through some of the other reviews and notice that it is common place to hold onto the clients money for months.
I insisted the refund be in cash for this very reason.
Well you have unfortunately done this to the wrong individual. If my money is not in my account today you're going to regret the day I walked into your store. That refund will be a drop in the ocean in comparison.
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Replies (1)Makro's replyOfficial
28 Aug 2019, 09:53Good day Shane,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we will contact our Woodmead branch and request urgent feedback, as soon as it is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we will contact our Woodmead branch and request urgent feedback, as soon as it is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply28 Aug 2019, 09:53
Official
Good day Shane,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we will contact our Woodmead branch and request urgent feedback, as soon as it is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we will contact our Woodmead branch and request urgent feedback, as soon as it is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
