EP
Eddie P

1 reviews | Active since Jan 2024

04 Jan 2024, 10:17

Makro Refund sucks

Been waiting since May 2023 for Makro to refund me after it was confirmed by them but nothing happens and the Online service sucks, their call centre in useless

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Replies (1)
Makro
Makro's reply04 Jan 2024, 11:00
Official
Good day Eddie, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team

Best regards,