GV
Gerrit V

1 reviews | Active since Apr 2013

11 Jun 2025, 12:28

Makro Refund

An item delivered even though the order was timeously cancelled - Makro charged three times the normal cost - has not been refunded. Not only that the customer services refuse to respond to my emails. Tetelo Masela at one stage dealt with the matter but now no one replies.

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Replies (2)
GV
Gerrit V's update12 Jun 2025, 13:14
Reviewer Update
Took 22 days after I had to request a refund on a number of occasions. Why is Makro offering an item from a third party at hugely inflated prices in the first place. More than 3X the average price.
You can't put a price on honesty and integrity.
GV
Gerrit V's update17 Jun 2025, 10:19
Reviewer Update
It is now the 17th of June. 26 days and still no refund. Who stole it?