1 reviews | Active since Nov 2016

11 Nov 2016, 16:16

Makro RCS storecard: Terrible service and incompetence staff

<p>I settled my makro account with RCS and the debit order was raised 2nd September and still has not received my refund.</p> <p>This afternoon I assisted by Andiswa Yaba who did not assist much but blame her collaegue for incorrect advise as now i need to send a e-mail with my banking details they debit monthly to be refunded.</p> <p> </p> <p>I am glad i closed this account and will never do business with RCS they are incompetant and unproffesional</p>

0
Replies (1)
Makro
Makro's reply14 Nov 2016, 07:31
Official

Thank you for taking time to contact us.

RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

***

***

Regards

Mmule Moropa