JB
Jason B
1 reviews | Active since Feb 2015
02 Jul 2025, 19:05
Makro random cancellations
Two orders In arrow now and Makro cancels my order and refunds. Now I have to suffer for up to 2 weeks waiting on my money. IF you going to do this then it your fault. Not the customer. We won't mind of you do an immediate refund. This is disgusting Service and now the cherry on the top. I will never, ever buy from Makro again and will advice anyone I speak to the be careful of dealing with a retailer that has no idea as to what the hell they are doing with their online store.
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Makro's replyOfficial
03 Jul 2025, 15:41Hi Jason,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
We have reviewed your refund request, and a response will be provided to you as soon as we get feedback from the finance department.
Once again, we apologize for the inconvenience you have faced.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
We have reviewed your refund request, and a response will be provided to you as soon as we get feedback from the finance department.
Once again, we apologize for the inconvenience you have faced.
Best regards,
Makro's reply03 Jul 2025, 15:41
Official
Hi Jason,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
We have reviewed your refund request, and a response will be provided to you as soon as we get feedback from the finance department.
Once again, we apologize for the inconvenience you have faced.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the delay in receiving your refund.
We have reviewed your refund request, and a response will be provided to you as soon as we get feedback from the finance department.
Once again, we apologize for the inconvenience you have faced.
Best regards,