Makro R100.00 Deals but no stock

<p>It is very annoying when Promotions and Specials are advertised but when you get to the store there is no stock. For two Saturdays in a row i went to Makro Woodmead. On my list was Robertsons Masterblends refills (6 for R100) -only one of six variants in stock but filling the entire space- on both occasions; Listerine Total Care 750ml (2 for R100)- no stock-space empty -on both occasions; Goldcrest Honey 500g (2 for R100)-first Saturday only irradiated variant when i wanted non irradiated and second Saturday space empty. The first three items on my shopping list!!</p> <p>When i queried with staff on each occasion i was offhandedly told-if it is not on the shelf theres no stock!! No effort to help.</p> <p> </p> <p>I reported this to Makro customer service. I was asked if i had left my details with the store so that i could be notified when stock arrived. I pointed that i had done so many times in the past and it would be a cold day in hell if anyone ever called back</p> <p>The customer service agent told me that the Makro Foods Manager Pearl would call me that same afternoon. This did not happen and i informed Customer Service the next morning. I was told that Pearl would call me shortly. That did not happen (Sounds fami****). I informed Customer Service accordingly the next morning and eventually Pearl grudgingly called me. </p> <p>i did not find her very enthusiastic or helpful.She told me that the items were now in stock and i should come to the store. I told her that it should be delivered to me as i have been to the store on two sucessive Saturdays and there was no stock.</p> <p> </p> <p>My position is this: If Makro wants me as a customer, they need to consider that i was there on two occasions unsuccessfully and they now need to deliver to me or i find another supplier that has stock</p> <p> </p>