1 reviews | Active since Dec 2012
Makro Quit Online Sales, you simply cannot deliver! Pun intended.
Ordered groceries on the 25 of March, 7 May order still not delivered. 14 days later, trying to get my money back told to wait another 14 days.
I think it's time for Makro to accept that they simply cannot provide this online service.
I'm just at a loss for words. I can order something from China and get in 2 weeks but can't from around the corner. Totally unacceptable.
I hope this advise reaches: Makro should rather build their own delivery capability at-least you will some kind of control. As it is you will not be able to compete. Your delivery partner are messing up your business and Makro has no control or oversite to ensure a good customer experience.
Everyone who is successful in this online space owns either the delivery system or even the whole delivery value chain.
Your service really is the worst!!!
