1 reviews | Active since Jul 2018
Makro ****py Service
Horrible experience at Makro, I’m in disbelief.
Placed an order on Saturday, 26 October and delivery was expected on Monday the 28 October and I have been patiently waiting since then, I cancelled my plans ( work) because one cannot track their delivery. I’ve been speaking to so many people and not getting any help to a point where I have decided to cancel the entire order. It’s becoming evident that Makro is unable to deliver on their promises, it almost seems like they are biting more than they can chew with this grocery delivery thing, I suggest they stick to delivering furniture and leave the groceries delivery to the expects like Checkers. Do not recommend them at all!!! All I’m getting is an apology as though I’m going to cook and eat an apology.
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Best regards,
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Best regards,