JG
John G

1 reviews | Active since Mar 2016

06 Mar 2016, 08:43

Makro puts Returned goods back on the shelf

About two years ago I bought a GPS at Makro Germiston. When I tried to use it, there were already way-points saved on it such as \Huis\"and \"Werk\"\" and when I tried to resister it on the Garmin website, It had already been registered. I took it back and after a long argument where they insisted that they would not sell a secondhand item, they eventually refunded my money, but would not replace it as it was no longer on special. A couple of months ago a I bought a bicycle from them. After numerous problems with this bicycle and returning it for repairs many times I final got them to refund my money. Lo and behold, last weekend I went Makro Germiston, and there on the floor was my bicycle for sale at full price. Please note, this was the exact same bicycle with all the scratches were the chain had continually come off and the piece of rubber stuck to the handle bar where I had a computer mounted. Please beware when buying from Makro Germiston, They will sell secondhand used items as new!"

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Replies (1)
Makro
Makro's reply07 Mar 2016, 08:01
Official
Hello jfjfhjfhyh,



Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your complaint ***


Regards
Mmule Moropa