Makro purchase online woes continue

Another day of non delivery! Does Makro care at all! It's now 13 days of frustration and no delivery of goods paid for. Wrote to hellopeter last night and hellopeter responded efficiently this morning and stated that Makro would call. No call has taken place. I e-mailed Makro online this morning - NO response. I phoned 3 times and after much hanging on got cut-off. Spoke to Josephine last night and she said that she would get her manager to call me. No-one has bothered to call today. So the rating today is 0 out of 5. If delivery does not happen tomorrow it's Consumer Council time and money back.