AM
Albertina M
1 reviews | Active since Jan 2016
11 May 2020, 15:03
MAKRO PTA DOES NOT DELIVER ONLINE ORDER BUT CLAIM THEY DIF!
#*** MAKRO ONLINE ORDER
I am EXTREMELY UPSET as according to MAKRO online shopping this order has been delivered but it HAS NOT BEEN DELIVERED!!
I e-mailed and spoke to person telephonical to no avail. Still waiting for delivery. They just keep on responding order no has been delivered!
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
11 May 2020, 15:38Good day Albertina,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply11 May 2020, 15:38
Official
Good day Albertina,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
AM
Albertina M's updateReviewer Update
11 May 2020, 16:15THIS WAS ORDER MAK***
PLEASE DELIVER URGENTLY AND ALSO REIMBURSE ME FOR ITEMS CANCELLED AFTER I ORDERED.
THANKS
TINA
***
PLEASE DELIVER URGENTLY AND ALSO REIMBURSE ME FOR ITEMS CANCELLED AFTER I ORDERED.
THANKS
TINA
***
AM
Albertina M's update11 May 2020, 16:15
Reviewer Update
THIS WAS ORDER MAK***
PLEASE DELIVER URGENTLY AND ALSO REIMBURSE ME FOR ITEMS CANCELLED AFTER I ORDERED.
THANKS
TINA
***
PLEASE DELIVER URGENTLY AND ALSO REIMBURSE ME FOR ITEMS CANCELLED AFTER I ORDERED.
THANKS
TINA
***
AM
Albertina M's updateReviewer Update
11 May 2020, 16:17MAK***
DID NOT RECEIVE. PLEASE DELIVER AS MATTER OF URGENCY!
NUMEROUS ITEMS CANCELLED AFTER I ORDERED AND THUS MUST BE REIMBURSED
THANKS
TINA MURRAY
***
DID NOT RECEIVE. PLEASE DELIVER AS MATTER OF URGENCY!
NUMEROUS ITEMS CANCELLED AFTER I ORDERED AND THUS MUST BE REIMBURSED
THANKS
TINA MURRAY
***
AM
Albertina M's update11 May 2020, 16:17
Reviewer Update
MAK***
DID NOT RECEIVE. PLEASE DELIVER AS MATTER OF URGENCY!
NUMEROUS ITEMS CANCELLED AFTER I ORDERED AND THUS MUST BE REIMBURSED
THANKS
TINA MURRAY
***
DID NOT RECEIVE. PLEASE DELIVER AS MATTER OF URGENCY!
NUMEROUS ITEMS CANCELLED AFTER I ORDERED AND THUS MUST BE REIMBURSED
THANKS
TINA MURRAY
***