Makro proving that they have no after sales service.

Item: Makro
Rating: 1
Author: Jan V

Dear Makro

Thank you for your reply, it is almost not surprising that it is 19:15 and I have not received a call yet.

Makro, at least do not commit to calling a customer and not do it, this just proves that after sales service is not a priority of your company.

This is appalling!

Helpful (0)

Replies (1)

Makro's replyOfficial

13 Apr 2019, 15:20

Good Day Jan,

Kindly be advised that I just received confirmation from our store that they have granted you a credit and I asked them to arrange collection of the defective stove with you.
They advised that they will call you to arrange a time of convenience for them to collect.

We hope you are happy with this resolution and we hope you have a lovely day further.

Kind Regards,
Makro Hellopeter Team

Makro's reply13 Apr 2019, 15:20

Official