1 reviews | Active since Dec 2019
MAKRO Promise
Absolutely has to be one of the worst experiences in my life. After working in retail for 12 years, I know how changing this environment is. But to have to deal with individuals who do not care at all about your time or feelings.
The fact that I've emailed complaints to apparent managers at Makro Woodmead, and not one of them have responded. Instead Promise alleges to have not recieved my email, even though she gave me the email address. I recieved appalling customer service at Makro Woodmead, and it also extends to the managers with empty promises. They did not have enough stock of the items that I brought. So I advised that I would go to Makro Riversands and Makro Strubens Valley to pick up the rest, Promise promised that she would speak to the relevant people at the stores to ensure I don't have issues. I've now been at Makro Riversands and nothing. Promise us avoiding any and all phone calls. This really is painful.
Apologies for the delayed response.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kindly advise have you been assisted and if not can we please get an order number or reference number to follow up for you.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Best regards,
Apologies for the delayed response.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kindly advise have you been assisted and if not can we please get an order number or reference number to follow up for you.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Best regards,
