LM
Lebogang M

1 reviews | Active since Dec 2017

01 Jun 2020, 19:15

MAKRO PRETORIA NORTH IS A NO GO!!!!!

Worst shop ever when it comes to big items. Bought a Hisense fridge in July 2019 and still waiting for them to follow up with Hisense and take their stupid broken fridge and give me another one, bought the stupid fridge for a whole R18k. Worst service, going on a year with a broken fridge still. NO SERVICE WHAT SO EVER!!!!!

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Replies (1)
Makro
Makro's reply02 Jun 2020, 18:10
Official
Good day Lebogang,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team