Makro Port Elizabeth Lousy service My son ordered and paid R1000 for an item on-line from Makro on 5 Jan

Makro Port Elizabeth Lousy service My son ordered and paid R1000 for an item on-line from Makro on 5 Jan. It was received within 2 working days, hence the star. The shipping carton arrived sealed with Macro tape but the product box was open and an incorrect part supp****. They had no more in stock and agreed to a refund once they had uplifted the item. A month later, after a few reminders and promising to treat it as urgent, they still haven't collected it and we're still waiting for our refund. A very unhappy customer.