dN
daniel N
1 reviews | Active since Nov 2014
16 Jul 2024, 18:45
makro poor serviice
i bought a skyworth 65inch Qled tv from.makro., salesman was promotung this tv .after care very efficient. tv is absolutely poor.paid for waka tv and my family cinema.movies plays with sound but no.picture. sent whattsup.messages to skyworth yesterday responded once but didnt bother to assist me. i called makro and takes time for aftwr care to come.out. this been a.new tv should be swapped for a working one alt refund.me. the mere fact the makro salesman was advertising and promoting this tv.makro should intervene. R 10 000 is alot of money to get poor service and poor quality ..
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Replies (2)
Makro's replyOfficial
17 Jul 2024, 10:26Good day Daniel,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply17 Jul 2024, 10:26
Official
Good day Daniel,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
dN
daniel N's updateReviewer Update
18 Jul 2024, 13:18im absolutely disgusted .makro amazimtoti tv department said that if i have a problem skyworth wikk come to me but now i get a call from the courier dep to fetch my tv..can u bel a brand new tv ..this is nonsense..
dN
daniel N's update18 Jul 2024, 13:18
Reviewer Update
im absolutely disgusted .makro amazimtoti tv department said that if i have a problem skyworth wikk come to me but now i get a call from the courier dep to fetch my tv..can u bel a brand new tv ..this is nonsense..