Makro Poor Service After Purchase

Good day,

I received an order - Shoot Monte Carlo pool table which cost R5 500 on Tuesday. I called Makro on Wednesday morning to enquire about the assembly of the pool table and was informed by the call centre that an email will be sent to the Makro Alberton branch for them to contact me.

It is Friday today and still no call and still an item that cannot be used as it has not been assembled and with no guidance from the branch at all.

I bought the pool table as an anniversary gift for my husband, which he has not had the pleasure of using as it has not been assembled.